Before Zillow hires you they may ask you to undergo a background check. Zillow must have your consent before doing so.
Unfortunately, it is somewhat common for there to be errors on background checks (which can be incredibly frustrating). Fortunately, you have rights under the Fair Credit Reporting Act, or FCRA, that protect you–that’s if you know how to use them.
Summary of rights under the FCRA
If Zillow does not hire you based on information from your background check, they must do the following:
- Notify you that you’re not being hired based on what they’ve found in your background check
- Provide you with the contact information of the company that performed the background check
- Inform you that you have the right to dispute any errors on your background check
Failure to do any of the above is a violation of the FCRA, and you may be eligible for compensation.
Can I sue for background check errors?
You may be able to sue in federal court if any of the following has happened to you:
- You missed out on a job because of errors on your background check
- Your job started date was delayed due to background check errors
- You missed out on a promotion due to background check errors
Every case is unique. For us to be able to provide concrete answers, we would need to speak with you and give you a free case review.
How to dispute Zillow background check errors
The FCRA gives you the right to dispute any errors you find on your background check.
To dispute these errors, you’ll need to reach out to the company that created the report (it’s not likely that Zillow created it themselves, they generally come from 3rd party services). Zillow is obligated to provide you with this contact information.
Once you’ve disputed the error/s, the background check company has 30 days to investigate & correct them.